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Last update: May 2019VectorServers Terms Of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect.

– Support Guarantee –

 

You are allowed to install 3rd party modifications or addons to you service, VectorServers is not required to provide support with installing or configuring these. Our support staff have A broad knowledge of most of the services we host at VectorServers, Sometimes there may be an Issue that we can not fix, this is why we are not obliged to help install these mods. VectorServers as a hole does not take responsibility for their staffs actions.

 

– Payments policy –

 

Our payments policy defines your rights regarding all payments to VectorServers. In the case of your services causing unforeseen costs to VectorServers, for example due to excessive bandwidth usage, these costs might be charged to you. Payments should be made using your home connection without anything in between the connection (including but not limited to VPNs and proxies) The payment account and/or creditcard used for payment must be owned by you. If it belongs to someone else, he/she should donate to your account instead.

 

– Refund Policy –

 

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. A full refund or exchange will be provided where service’s are faulty, have been wrongly described, or are different to the product purchased on the website. 24 Hour money back Guarantee is offered where applicable. If you request A cancellation beyond your money back guarantee you will then not be refunded under any circumstances. If your account is cancelled or suspended by our management , we are not then obliged to give you a refund.

 

– Webhosting policy –

 

These are rules that apply to our webhosting services, breaking any of them might result in your account and services being suspended without any right on a refund. You are not allowed to run standalone processes such as (but not limited to) IRC bots, gameservers, spiders or crawlers. You must keep your diskspace below the limit you’ve ordered, going over it will first result in a warning, but not resolving the issue within a timely matter might result in us deleting files to get your space within the limits again. Like the name suggests, webhosting is meant to host websites. You are not allowed to use it for any other purpose. Your files, data and content have to be in compliance with the laws of your the location of your webhosting.

 

– Service Policy –

 

Any files found hosted on your service are therefore yours and are not the responsibility of VectorServers. If these files breach the ToS then your account maybe suspended or cancelled under the discretion of VectorServers Management. You may ask assistance from VectorServers staff , although we are not obliged to respond or help. Any illegal files such as ” Pornographic Material ” found on your service, may lead in a cancellation of your service and maybe passed on to the appropriate authorities.

 

– IRC Bouncer policy –

 

These are rules that apply to IRC Bouncers. You must comply to the rules set by the IRC network you are using. Using the vHost feature to evade bans, glines, zlines or any other block is not allowed.

 

– Miscellaneous –

 

This covers anything which can’t be defined by the above policies. VectorServers holds the right to change these terms of service at any time without prior notice. All the times and dates on our site are in the GMT+10 timezone. You are not allowed to leave any reviews regarding VectorServers with things not based upon the truth. You are not allowed to share your password, let anyone else access your account, or do anything else that might jeopardize the security of your account. You are not allowed to transfer your account to anyone without first getting our written permission. You are required to use valid personal details in your account and keeps those up to date at all times. You need a decent amount of English knowledge since our website, control panel and support are in English only.

– Others –

 

VectorServers retains the rights to suspend or terminate services for utilizing excessive amounts of resources. This includes but is not limited to: - CPU usage - RAM usage - Disk usage - Disk IO usage - Bandwidth usage Note: Excessive usage is deemed by VectorServers technical and management staff. Fair usage amounts are equated by examining the average usage for the same product / service type.

Vpn's: Due the the nature of the traffic that is processed through a vpn server we do not allow vpn servers to be set up on our servers. Duing so may cause the termination of said server

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